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The Chaucer Hospital

The Chaucer Hospital offers private treatments and services for those who live in Canterbury, Kent and the surrounding areas.

Rating: 5

300+

4.8 star rating by Google reviews

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About us

The Chaucer Hospital in the historic city of Canterbury, a UNESCO World Heritage Site in the English county of Kent. Our patients come to us from local areas such as Faversham, Thanet, Herne Bay and Whitstable, as well as Deal, Wye, Ashford and Maidstone. Our expert consultants, world-class facilities and truly compassionate team also attract people from further afield, across the UK and even abroad.

Having 55 ensuite patient bedrooms with satellite TV and high speed Wi-Fi our patients are supported by caring and professional medical staff with dedicated nursing teams and a resident medical officer on duty 24 hours a day providing care within a friendly and comfortable environment.

Prices

Discover our fixed price packages which include an initial consultation, treatment and aftercare.

Patient satisfaction

Our latest Patient Satisfaction scores*

  • 98.7% of patients said their overall experience of our service was good, or very good
  • 97.8% of patients said the quality of their care was very good, or excellent
  • 98.4% of patients said their overall experience of the nursing care was very good or excellent

We are proud of our patient care and work hard to make each patient's time with us as pleasant as possible. Our patient satisfaction survey is an important indicator of how well we achieve this and we monitor the results very closely.

*During the period of January to December 2022, The Chaucer Hospital received 2,070 Inpatient/day case patient surveys.

  • private medical treatment

    I'd like to pay for private medical treatment

    As a private self-pay patient, you can access fast care at The Chaucer Hospital with no waiting lists

    Private treatment costs 
  • Private Medical Insurance

    Private hospital membership from £19.99 a month

    Our MyWay membership includes face-to-face specialist consultations, scans, tests and more

    Read more 
  • private GP

    Looking for a private GP?

    Book a private GP appointment online now within minutes. Face-to-face and telephone or video appointments available

    Private GP 

Hospital departments. Covering all areas of the body Need help?

  • Nurse talking with a patient

    Your private healthcare journey

    Every stage of your care with us, from diagnosis to recovery, is focused on you. We want to give you the best possible experience, with fast access to treatments and no waiting lists

    Your patient journey
  • Consultant in scrubs

    Choose your consultant Find the right one for you

    We work with leading consultants offering NHS and private treatments across a wide range of medical services

    Get started

Where are we? Easy to find and easy to get to Get directions on Google Maps

GOOGLE MAP

Car

Those travelling by car should follow the signs to Canterbury City Centre. At the large roundabout, take the exit between the Fire and Police Stations (Old Dover Road), through set of traffic lights.

Turn first right after Kent Cricket Ground (B2068) in to Nackington Road.

The Chaucer Hospital is signed on the right-hand side after approximately 3/4 mile.

Bus

The main bus station is in the City Centre. The closest bus stops to the hospital are The Gap in Nackington Road or Simon Langton Grammar School for Boys in Nackington Road. Taxis are available near Fenwick's department store.

Train

Both Canterbury East and Canterbury West train stations are close to the Chaucer and taxis are always available from the station taxi rank and take approximately 10 minutes to the hospital.
Get directions on Google Maps

Frequently asked questions and other useful information

We want to make it as easy as possible for you to find the information you need, so we've gathered a list of frequently asked questions about our hospitals and services

  • We offer flexible payment options via Chrysalis Finance, making private healthcare more affordable than you'd think. You can find more details here.

  • You will need to call the hospital you have booked your appointment with. To do this, you can find the phone number to your hospital on your appointment letter. 

  • Please call the hospital where the patient is admitted, press zero for switchboard, and they will transfer your call to the patient’s room, or put you in touch with a nurse or a ward.

  • Yes, our hospitals have free WiFi access for our patients and visitors. 

  • Once your appointment is booked, you can request to receive a confirmation email or letter with all the necessary information. To find the confirmation email, please search your email inbox for any message from [email protected].

    You will also receive a text reminder 48 hours prior to your appointment with all the details you need. Please note that this will not be sent if the appointment is booked within 48 hours of the appointment date.

Still not answered your question?

Read our full FAQs here

Our reviews. What our patients say More reviews

  • Rating: 5 stars

    I was treated with great consideration at all times and by everyone I came in contact with.

    Isabel - Google review

  • Rating: 5 stars

    Great staff on site happy hospital felt very welcome and relaxing.

    Liam - Google review

  • Rating: 5 stars

    I was given prompt and caring treatment and was able to ask questions whenever I needed to. Excellent service , thank you.

    Ron - Google review

  • Rating: 5 stars

    I felt very cared for from the minute I arrived on site. Everyone from the reception staff to catering team were warm, friendly and helpful.

    Sarah - Google review
More reviews

More about The Chaucer Hospital

    • An Overview of the facilities at our hospital 

      At The Chaucer Hospital we have access to modern equipment and private facilities for patients in Canterbury, Faversham and Dover.

      The Chaucer Hospital is a 55 bed private hospital which has been serving Canterbury and surrounding areas for over 35 years.

      We have expert consultants who specialise in different fields including orthopaedic, gynaecology, urology, gastroenterology, ophthalmology, and cosmetic surgery supported by a dedicated and friendly team.

      We have two operating theatres with an outpatients' theatre undertaking minor operations procedures. We also have a dedicated Endoscopy and Colposcopy suite.

      The Chaucer Hospital has access to some of the latest technology and equipment, including:

      • Digital mammography
      • MRI
      • CT scanner
      • Ultrasound
      • X-Ray
      • Diagnostic imaging

      The Chaucer Hospital has a restaurant, WiFi, pharmacy and plenty of parking for patients on-site.

    • The Chaucer Hospital in Canterbury, Kent is part of Circle Health Group, Britain's largest provider of independent healthcare with nearly 70 hospitals & clinics nationwide performing more complex surgery than any other private healthcare provider in the country. Our commitment is to quality and value, providing facilities for advanced surgical procedures together with friendly, professional care.
      These facilities combined with the latest in technology and on-site support services enable our consultants to undertake a wide range of procedures from routine investigations to complex surgery. This specialist expertise is supported by caring and professional medical staff, with dedicated nursing teams and Resident Medical Officers on duty 24 hours a day, providing care within a friendly and comfortable environment.

      Medication prescribed for NHS patients receiving treatment or consultations at The Chaucer Hospital will reflect the medicines included within the Local Health Economy formulary. For details of the formulary content please click here which directly connects to the document. We sincerely thank the Pharmacy team for their permission to use this reference.

      To find out more about NHS Choose & Book programme please speak to your GP or contact the NHS Telephone Appointments Line on 0345 608 8888 with your Unique Booking Reference Number (UBRN), which is given to you by your GP.

      NHS Choose & Book Clinics:

      • Adult colposcopy
      • Adult endoscopy
      • Adult cataracts
      • Adult colonoscopy
      • Adult gynaecology
      • Adult hernia repair
      • Adult knee arthroscopy
      • Adult knee replacement
      • Adult lumps and bumps
      • Adult general ENT
      • Adult hip replacement
      • Adult colorectal
      • Adult general urology
      • Adult hand & wrist
      • Adult shoulder & elbow

      Please do not hesitate to contact a member of our team if you require treatment that is not listed above and would like to discuss your needs.

Hospital gallery

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