Our Patients
Ensuring our patients receive the best possible care, with understanding and compassion, is our highest priority. We realise that putting your health in someone else's hands can sometimes be a daunting experience.
As the UK's largest independent healthcare provider, you can rest assured we have more pairs of highly qualified hands than any other healthcare provider in the country, with over 6,000 consultants choosing to work at BMI hospitals.
Of course, there are other important factors in ensuring our patients receive the highest quality of care in a BMI hospital which is why we invest so heavily in providing world class clinical staff, high standards of cleanliness, and the latest technology and equipment.
But don't just take our word for it ... we have surveyed more than 10,842 patients, and over 99% of those surveyed were happy with their treatment and care, and would recommend BMI hospitals to their family and friends*.
*Source: BMI's Patient Satisfaction Surveys, more information can be found by clicking here.
Patient Journey
As a patient, you want to know what to expect when you come in to hospital.
At BMI we feel that the best advocate for the service we offer is you.Click here to read what our patients say about us.
The BMI Card is a unique credit card that allows you to spread the cost of health care, allowing you or your family to benefit from treatment at your chosen BMI hospital at a time convenient to you.
If you need surgery our Option packages offer you the peace of mind of knowing, in advance, exactly how much your treatment will cost. After seeing your consultant and having had your personal needs identified, you will be given an inclusive, fixed price quotation. This will detail exactly what is, and isn’t, included in the price.