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What our patients think

At BMI Healthcare, we take pride in the level and quality of service that we provide to our patients and our doctors. Patients are asked to complete a questionnaire, giving their opinion of how we have performed. These questionnaires are collected and analysed by an independent, professional research organisation to provide each BMI Healthcare hospital with unbiased ratings of its service every three months.

Prompt action is taken to remedy any areas of service where we are failing to meet expectations. Below are the recent company-wide results of the satisfaction survey for patients who have received treatment at a BMI Healthcare hospital. To view individual hospital results, visit the relevant hospital website, through our hospitals.

Overall quality | Value for money | Nursing care | Would you recommend us

     
 

Patient surveys are conducted and the results provided by an independent organisation on behalf of BMI Healthcare .

Results for period ended 31 March 2008

  Overall quality  
  99 patients out of every 100 recognise the high quality of care provided by their BMI hospital  
  0        10        20        30        40        50        60        70%  
     
Excellent 67.60%  
Very Good 26.70%
Good 4.60%  
Fair 0.80%