HomeBullet Privacy
Home Privacy
 

Privacy

BMI Healthcare Limited are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purpose of the Data Protection Act 1998 (the Act), the data controller is BMI Healthcare Limited of BMI Healthcare House, 3 Paris Garden, Southwark, London, SE1 8ND.

Information we may collect from you

We may collect and process the following data about you:
  • Information that you provide by filling in forms on our site www.bmihealthcare.co.uk (our site). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by BMI Healthcare.
     
  • If you contact us, we may keep a record of that correspondence.
     
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
     
  • Details of transactions you carry out through our site and of the fulfilment of your enquiries.
     
  • Details of your visits to our site and the resources that you access.

Cookies In Use on This Site

Cookies and how they Benefit You

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Our cookies help us:

  • Make our website work as you'd expect
  • Remember your settings during and between visits
  • Offer you free services/content (thanks to advertising)
  • Improve the speed/security of the site
  • Allow you to share pages with social networks like Facebook
  • Continuously improve our website for you
  • Make our marketing more efficient.

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass personally identifiable data to third parties
  • Pay sales commissions

You can learn more about all the cookies we use below

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

More about our Cookies

Website Function Cookies

Our own cookies

We use cookies to make our website work including:

  • Remembering if we have already asked you certain questions

There is no way to prevent these cookies being set other than to not use our site.

Third party functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Disabling these cookies will likely break the functions offered by these third parties

Social Website Cookies

So you can easily "Like" or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site.

The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

Anonymous Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called "analytics" programs also tell us if , on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

We use:

  • Efficient Frontier - Privacy Policy simply helps us monitor our adverts on search engines

We also use technology to determine how people who phone us arrived on our website (e.g. from a search engine or by clicking on an advert). This is to help us to identify how people heard about us. Please be aware that if you call us, using a phone number on the website we can potentially tell how you arrived on our website. Again this ultimately helps us keep down costs for you.

  • Efficient Frontier

Advertising Cookies

Cookies are widely used in online advertising. Neither us, advertisers or our advertising partners can gain personally identifiable information from these cookies. We only work with advertising partners who work to accepted privacy standards such as http://www.youronlinechoices.com/uk/iab-good-practice-principles

You can learn more about online advertising at http://www.youronlinechoices.com . You can opt-out of almost all advertising cookies at http://www.youronlinechoices.com/uk/your-ad-choices although we would prefer that you didn't as ultimately adverts help keep much of the internet free. It is also worth noting that opting out of advertising cookies will not mean you won't see adverts, just simply that they won't be tailored to you any longer.

Remarketing Cookies

You may notice that sometimes after visiting a site you see increased numbers of adverts from the site you visited. This is because advertisers, including ourselves pay for these adverts. The technology to do this is made possible by cookies and as such we may place a so called "remarketing cookie" during your visit. We use these adverts to offer special offers etc to encourage you to come back to our site. Don't worry we are unable to proactively reach out to you as the whole process is entirely anonymised. You can opt out of these cookies at anytime as explained above.

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so however will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites

It may be that you concerns around cookies relate to so called "spyware". Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive.

Visitors to our websites

When somone visits www.bmihealthcare.co.uk or www.bmicosmetic.co.uk we may collect standard internet log information and details about visitor behaviour when they are on one of our websites. We do this so we can understand things such as the number of people visiting various parts of our websites, what time of day and the length if time they spent visiting our websites, operating system and browser type and  to ensure we're developing our websites in a manner that continues to engage our visitors, please be assured that the manner in which we collect this information does not identify any individual. If we do want to collect personally identifiable information through our website we will not associate any data gathered from the site with personally identifiable data.

we will also be upfront about the data we do collect for such things as sending us an enquiry, talking to us via our LiveChat, or providing us with your name and email adddress should you have requested to receive newsletters from us.f We will make it clear why we are collecting this information and what we intend to do with it.

Cookies we use at BMI Healthcare

To ensure you have all the information you need to understand what cookies we use at BMI Healthcare we have produced a table below that outlines the cookies and their use

Cookie            Name      Purpose     More Information
Google Analytics

_utm

_utmb

_utmc

_utmz

These cookies are used to collect information about how vistors use our site. We collect and use this information so we can compile reports which in turn help us to identify the areas of our site that we need to improve to ensure we continue to offer an engaging experience to you when someone visits us. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited while the were on the site. Please feel free to click here for an overview of privacy at Google
Rocketfuel Advert Serving rfihub.com This is a 3rd party cookie that is used to identify which online advert you clicked on the internet to come to our website. We also use this cookie to serve adverts on pages you subsequently visit on other websites.  
Web Chat x-chat-no-invite This service is provided by a 3'rd party. It allows you talk "talk" to us via a Live Chat function on our website  
BMI Healthcare Site treatment_consultant_cookie This is a cookie that allows our site to function  
BMI Healthcare site Portal This is a cookie that allows our site to function  
Efficient Frontier everesttech.net
This is a 3'rd party cookie that is used to identify which paid for link in the search engine results you clicked on to come to our website. We aggregate this data to monitor what procedures people are searching for on the internet and to ensure we deliver those services.  

Where we store your personal data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information
We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
     
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
     
  • To carry out our obligations arising from any contracts entered into between you and us including accounting, billing and audit, credit or other payment card verification and anti-fraud screening.
     
  • To allow you to participate in interactive features of our service, when you choose to do so.
     
  • To notify you about changes to our service.

We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.

If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.

Disclosure of your information
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985.

We may disclose your personal information to third parties:
  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • Involved in fulfilling your requirements, including data processing companies, credit and charge card companies and credit reference agencies.

If BMI Healthcare Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of BMI Healthcare, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at BMI Healthcare House, 3 Paris Garden, Southwark, London, SE1 8ND OR email
info@bmihealthcare.co.uk.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to BMI Healthcare House, 3 Paris Garden, Southwark, London SE1 8ND or email
info@bmihealthcare.co.uk

Cosmetic Surgery
Cosmetic Surgery
Orthopaedics
Orthopaedics
Women's health
Women's Health
Health assessment
Health Assessment
Weight loss
Weight Loss
Fertility
 
Hospitals | Consultants | Treatments | About BMI | Careers | Site Map | Accessibility | Terms of Use | Privacy
Facebook Foursquare Twitter YouTube