Enquiries: 0844 241 2724

Referring patients through Choose and Book

There are two ways refer, either electronically via Choose and Book or Manual Referral.

1. Using the online Choose and Book system

A step by step guide for e-referral users including troubleshooting in the system.

Once the patient, specialty and clinic type have been entered and you are at the 'Service Search' screen, you can choose to filter your services in a number of ways. To find a list of BMI hospitals offering a particular procedure, click on Icon located in the 'Filter Services By' section of the screen.

2. Patient/Practice Manager booked appointment

If the patient or Practice Manager is booking the appointment, provide them with the UBRN (Unique Booking Reference Number) and they can access the Choose and Book system to complete the referral.

Contact us

BMI Referral Management Centre contact details:

  • Telephone: 0844 241 2724
  • Fax: 0844 241 2725
  • Email: (GP referrals and queries)
  • Opening hours: 9.00am - 5.30pm

The BMI Referral Management Centre has been established for general queries or to process manual referrals on your behalf, and the Centre is open from 9am to 5:30pm Monday to Friday.

You can either email or fax the referral form to the BMI Referral Management Centre, along with the referral letter, and the entire booking process will be managed for you.When the referral has been assessed, you will be notified via Choose and Book of the referral status, and BMI Healthcare will contact your patient accordingly.

GPs referral form
Quality of care

Frequently Asked Questions

How long will my patient have to wait?

Patients should be treated within 13 weeks from referral to treatment.

Can children be referred via Choose and Book?

No. Children under 18 years are not permitted under the terms of Choose and Book.

Where do I find out more about my chosen BMI hospital?

Details of each hospital can be found at

How will I know what treatment my patient has had?

You will be provided with a discharge letter detailing the treatment received and the intended follow up plans. Each patient will be given a discharge summary for reference when they leave the hospital.

Can the consultant see my patient's NHS medical records?

Yes. If the patient has existing NHS records that are relevant to the treatment they are receiving, the consultant will be able to request that their medical records are forwarded before treatment.

Is transport available for patients?

If your patient is entitled to transport as an NHS patient, then you can arrange this through your local NHS transport network. Eligibility and the type of transport your patient is entitled to will be decided by their local Primary Care Trust.

Who pays for the treatment?

The local PCT will pay BMI under the terms of the Choose and Book contract.

BMI hospitals offering Choose and Book services

BMI hospitals offering Choose and Book services
Hospital Name Town County
BMI Bath Clinic Bath Somerset
BMI Bishops Wood Hospital Northwood Middlesex
BMI Chelsfield Park Hospital Orpington Kent
BMI Fawkham Manor Hospital Longfield Kent
BMI Gisburne Park Hospital Gisburn Lancashire
BMI Goring Hall Hospital Goring By Sea West Sussex
BMI Hendon Hospital Hendon Greater London
BMI Mount Alvernia Hospital Guildford Surrey
BMI Sarum Road Hospital Winchester Hampshire
BMI Shirley Oaks Hospital Croydon Surrey
BMI Southend Hospital Westcliff on Sea Essex
BMI St Edmunds Hospital Bury St Edmunds Suffolk
BMI The Alexandra Hospital Cheadle Cheshire
BMI The Beardwood Hospital Blackburn Lancashire
BMI The Beaumont Hospital Bolton Lancashire
BMI The Blackheath Hospital London Greater London
BMI The Cavell Hospital Enfield, London Middlesex
BMI The Chaucer Hospital Canterbury Kent
BMI The Chiltern Hospital Great Missenden Buckinghamshire
BMI The Clementine Churchill Hospital Harrow Middlesex
BMI The Droitwich Spa Hospital Droitwich Spa, Worcester Worcestershire
BMI The Duchy Hospital Harrogate Yorkshire
BMI The Edgbaston Hospital Birmingham West Midlands
BMI The Esperance Hospital Eastbourne East Sussex
BMI The Hampshire Clinic Basingstoke Hampshire
BMI The Harbour Hospital Poole Dorset
BMI The Highfield Hospital Rochdale Lancashire
BMI The Huddersfield Hospital Huddersfield West Yorkshire
BMI The Kings Oak Hospital Enfield, London Middlesex
BMI The Lancaster Hospital Lancaster Lancashire
BMI The Lincoln Hospital Lincoln Lincolnshire
BMI The London Independent Hospital London Greater London
BMI The Manor Hospital Bedford Bedfordshire
BMI The Meriden Hospital Coventry Warwickshire
BMI The Paddocks Clinic Princes Risborough Buckinghamshire
BMI The Park Hospital Nottingham Nottinghamshire
BMI The Princess Margaret Hospital Windsor, Eton Berkshire
BMI The Priory Hospital Birmingham West Midlands
BMI The Ridgeway Hospital Swindon Wiltshire
BMI The Runnymede Hospital Chertsey Surrey
BMI The Sandringham Hospital Kings Lynn Norfolk
BMI The Saxon Clinic Milton Keynes Buckinghamshire
BMI The Shelburne Hospital High Wycombe Buckinghamshire
BMI The Sloane Hospital Beckenham Kent
BMI The Somerfield Hospital Maidstone Kent
BMI The South Cheshire Private Hospital Leighton, Crewe Cheshire
BMI The Winterbourne Hospital Dorchester Dorset
BMI Thornbury Hospital Sheffield South Yorkshire
BMI Three Shires Hospital Northampton Northamptonshire
BMI Woodlands Hospital Darlington County Durham