Almost 99% of patients would recommend BMI Bishops Wood Hospital to their friends and family

BishopsWood Team

Feedback from patients at BMI Bishops Wood Hospital in Northwood has shown that 98.9% of those who received care there would recommend the hospital to their family and friends.

95.0% of respondents have rated the quality of their nursing care as "very good" or "excellent" and 92.0% would apply the same high rating to the standard of their accommodation.

The figures for the private hospital in Rickmansworth Road were provided by independent survey operator Quality Health, which analysed responses of 1415 patients who responded to a questionnaire between 1 January 2017 and 31 December 2017.

Welcoming the feedback, Professor Gordon Rustin, Consultant Medical Oncologist and Chair of Medical Advisory Committee for BMI Bishops Wood said: “Receiving such positive patient feedback is really important because it provides me, as a Consultant, with the reassurance that they are receiving great care at Bishops Wood Hospital”.

The figures have been well received by the 230 staff who work at the hospital and who provide care for NHS-funded patients, insured patients and those who choose to pay for themselves.

Over the past year, the hospital has seen a number of developments including the opening of a brand new MRI and imaging suite.

In 2018, the hospital, in partnership with BMI The Clementine and Churchill, is looking forward to expanding its consulting rooms through the launch of its satellite outpatient facility, Bushey Consulting Rooms, which supports the hospitals continual focus of caring for the local community.

The independent survey also showed high percentage scores across all assessed criteria, with ‘very good’ or ‘excellent’ for:

  • physiotherapy 95.6%
  • pharmacy 87.8%,
  • catering 85.7%
  • 92.3%  diagnostic imaging

Quality Health also provides the same survey analysis and questions across the NHS.

Date: 14th February 2018