Feedback from patients at BMI Goring Hall Hospital in Worthing has shown that 97.3% of those who received care there would recommend the hospital to their family and friends.
In addition, 94.2% agree that the quality of their nursing care was very good or excellent and 91.5% would apply the same high rating to the standard of their accommodation.
The figures for the independent hospital in Worthing were the findings of the independent survey operator Quality Health, which analysed responses of 798 patients who responded to a questionnaire between 1 January 2017 and 31 December 2017.
“To feel that we make a real difference to a person’s life is why we go to "work". It's a true privilege and I am always grateful for the time and effort it takes to share a few thoughts” Mr James Lewis Consultant Orthopaedic Surgeon.
The figures have been well received by the 270 staff who work at the hospital and who provide care for NHS-funded patients, insured patients and those who choose to pay for themselves.
Over the past year, the hospital has seen a number of investments… eg Digital X-Ray, Sonosite ultrasound, and a new training room with two computers. We have also welcomed a number of new consultants and worked with our local NHS colleagues to help tackle local waiting lists.
Within the past 12 months, the hospital has also been rated as good by the independent regular the Care Quality Commission.
In 2018, the hospital is looking forward to a refurbishment of its third theatre.
The independent survey also showed high percentage scores across all assessed criteria, with ‘very good’ or ‘excellent’ for physiotherapy 91.5%, and pharmacy 91.6%. In addition, 94.1% said that their overall impression of diagnostic imaging was very good or excellent.
Quality Health also provides the same survey analysis and questions across the NHS.
1st March 2018