What our patients say

Read a selection of quotes from our patients, on their experience as day cases or inpatients, including some from our Oncology patients who’ve received cancer treatment.

“It's been an amazing experience altogether; nothing has been too much trouble for the staff.”

“Everyone has been lovely here; I have a phobia of needles but my anaesthetist was very reassuring and allayed some of my fears.  The surgeon was brilliant.  I even had a sleep although there was a bit of noise from the building work.”

“I feel really lucky to be here and everything happened a lot quicker than I thought it would.   The pre-assessment blood tests were good and everything was so efficient.  It's been a really excellent experience.”

“It's been so great, I want to stay one more day.  The staff have all been so sweet.  I wasn't worried about coming in to the hospital as it's covid-free; I have a surgeon friend and a GP friend who both told me I'd be fine about coming into Mount Alvernia.”

“I've had a very pleasant stay - I wanted to come here because the parking is so much easier than at the Nuffield.”

“I was a bit nervous about coming in, mainly because of the procedure, but everyone's been really great.  I'd definitely recommend this hospital to others.”

“The nursing care has been fantastic and the catering brilliant.  I have complete confidence in my surgeon.  The physios have just the right balance of pushing you but not too far.”

“It's been wonderful; everything has gone well.  I had a lovely reception when I arrived in the clear car park and everyone has been so kind - nothing is too much trouble.  The food is very good too.  Now I've got to get my new hip going!”

“I've had a fantastic stay; the team is incredible, competent and kind.  I researched the best surgeon for unicompartmental knee replacement and was recommended my consultant by a good friend, who's a radiologist.  I'm looking forward to getting back to the golf course now.”

“My stay has been fantastic.  Everyone has been so accommodating and informative.  It's been very nice and it really didn't matter about the noise from the building works.”

St Martha’s Cancer Centre patient testimonials

“I have been well cared for on every visit to St Martha's ward; all the nurses and staff have been wonderful and polite.”

“Due to coronavirus restrictions, the whole experience has been different to usual.  However, it has still been very comfortable and the kindness of all the staff has made it much less frightening than it might have been.”

“I was diagnosed with breast cancer in September 2019.  In all honesty I truly did not know what to expect.  I approached this episode in my life with some knowledge of what would be involved with each stage of treatment after surgery.  Being married to a doctor can be good thing, and then again it can be the opposite.  My approach was to have no expectations and listen to the experts.

This is where your team sprang into action.  From the moment I walked over the threshold of St Martha’s Oncology Centre I felt nothing but calm and warmth.  It feels real when words like cancer and chemo become part of your everyday vocabulary, part of your life.

There are not enough words to express how the team made me feel: everyone is so knowledgeable, understanding and kind.  I felt totally at ease from day one by everyone as I started chemotherapy.  Most importantly I was treated with respect and also, I could laugh, yes laugh!  Looking like an All Black prop with my cold cap in place - what else can you do!?!

I owe your team so much.  All I can say is a massive, enormous THANK YOU everyone.”