The Care Quality Commission (CQC) Inspection

Care Quality CommissionExecutive Directors Response: CQC rating St Edmunds Hospital

We drew up a 100 point plan to identify the areas we needed to improve, but also to recognise the good work that had already been achieved. We update this monthly and share with our stakeholders including the West Suffolk CCG. Over 90% of this is complete.

The two most significant biggest concerns were the removal of carpets in clinical areas, and this is now 100% resolved. The maintaining of contemporaneous notes in Consulting rooms is close to 90% from less than 10% in March 2017.

The Senior Management Team meet monthly to review and validate the action plan and we look forward to another inspection in the near future to evidence the improvements we have made.