Excellent quality of service is important to us and with our dedicated and our highly trained team we strive to provide an Endoscopy Service that is highly rewarded by patient satisfaction, in a bright clean refurbished Endoscopy suit.
The term Endoscopy literally means to “to look and see” it can describe a variety of procedures; it a term that is widely used and may cause some confusion, it is therefore preferable to use specific terminology:
An Endoscopy procedure is described as either diagnostic, when a cause for patients’ symptoms may be discovered or therapeutic, where treatment can be administered to ease a patient’s diagnoses or disease.
Endoscopy is a highly technical area of healthcare where patients can feel vulnerable resulting in high levels of anxiety. Our aim is to use resources effectively to inform and ensure patient safety by providing continuity of care from assessment, through the admission process, during the procedure and recovery phase to discharge. We endeavour to understand our patients as an individual so that their emotional and physical needs are met, communication will be open and honest with all patients and staff, including relatives and carers as appropriate without breaches in confidentiality.
Joint Advisory Group (JAG) accreditation is the formal recognition or Gold Standard of competencies to achieve and deliver against set standards set by The Royal College of Physicians for Gastro Intestinal (GI) endoscopy. All our consultants have demonstrated their competencies and accredited to provide and deliver a fast and efficient care pathway against these National Standards.
Paying for treatment
- All patients are welcome – whether they choose to pay directly for their treatment or by using their private medical insurance
- We arrange direct settlement with insurance companies, but patients should pre-check their level of cover
- For self-paying patients we accept a number of payment methods including the BMI Card
- Choose and Book via GP referral
If you'd like to know more about The Chiltern Endoscopy services please call 01494 890 890 or enquire online.