Interview with Tom Shrubshall - Clinical and Services Manager

Tom Shrubshall

Tom Shrubshall

Clinical Services Manager - Theatre and Endoscopy,
BMI The London Independent Hospital

The dedication my team put in everyday makes BMI The London Independent Hospital the place it is today.

Can you tell us a little about yourself, background and current role?

I grew up in Kent, and after leaving sixth form I started studying Operating Department Practice at Canterbury Christchurch University.

I was seconded by BMI Chelsfield Park for my course, and I remained there for another seven years becoming both Deputy Theatre Manager and eventually Theatre Manager.

In every decision my team and I make, our patients are at the centre of it.

During my time at Chelsfield Park, I also completed my Advanced Scrub Practitioner Course and Surgical Care Practitioner Course in Orthopaedics. I joined BMI The London Independent Hospital in July 2015 and my current role is Clinical Services Manager for Theatres and Endoscopy.

Describe a typical day/week at BMI The London Independent Hospital for you?

One of the many attractive features of working in the theatre department is that every day is different. 

I get to meet many different patients from all parts of the world and we perform hundreds of surgical procedures that are minor, complex and life-saving. 

My role in managing the theatre and endoscopy units involves ensuring the many procedures we perform on a daily basis, run smoothly and effectively and most importantly, safely. 

In every decision my team and I make, our patients are at the centre of it, ranging from the staffing allocation of a particular speciality, to the types of prosthesis that are implanted into our patients.

It is a very busy unit with a lot to organise behind the scenes, but I try to maintain my clinical skills by being involved in some surgical cases where I can.

What aspects of your role do you enjoy the most?

The people! By that I mean the many patients of whom I meet on a daily basis and the incredible team I have working around me. 

I am so proud of the team I am a part of and they make my job easy. The hard work and dedication they put in every day goes to making BMI The London Independent Hospital the place it is today.

My main priority is maintaining patient safety, ensuring patients have the best possible outcome from their surgery.

BMI Healthcare has given me a lot of support over the years to advance my skills. I enjoy teaching and mentoring my staff members. A lot of my staff have completed or are currently on advanced courses and I like to support them as best I can, transferring my knowledge and giving them the same opportunities I was afforded.

How does your role benefit the patients at The London Independent Hospital?

We are constantly striving to improve the service we provide within the theatre and endoscopy units and my job is to support and implement new ideas for procedures to achieve better outcomes and faster recovery. However, my main priority is maintaining patient safety and ensuring the patients have the best possible outcome from their surgery.

What has been your biggest achievement at The London Independent Hospital?

One of my biggest achievements at BMI The London Independent Hospital has been setting up the peri-operative team. I am always grateful for their hard work and commitment - they make it a fantastic place to work.

Having such a good team also allows us to participate in projects such as, the world’s first operation performed on Snapchat and we are currently recording a Virtual Reality Surgical Teaching Curriculum to train future surgeons.

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What activities do you enjoy outside of work?

I have always been a keen footballer and still play competitively on Saturdays. I used to coach junior football for over 10 years but the birth of my two children has given me other priorities!

I am also a guest lecturer at Canterbury Christchurch University on surgical subjects for operating department practitioners and trainee nurses.

My biggest enjoyment though is spending time with my family. My wonderful wife who has put up with my many and varying working hours and on-calls, and my two amazing children, James and Anya, mean the absolute world to me.

Thanks for your time, Tom.


BMI The London Independent Hospital provides various specialist services such as cardiology services, general surgery, neurosurgery and orthopaedic services.