Physiotherapy Services

Physiotherapy can help with a wide range of injuries and conditions including back and neck pain, repetitive strain injuries, joint pain and arthritis, muscle injuries, post-surgery rehabilitation, and sports injuries. At BMI The Princess Margaret Hospital, there are physiotherapists that specialise in Women’s Health, Acupuncture, Pilates and Hand Therapy.

During your consultation with us the physiotherapist will assess the nature and site of your problem and will relate it to your whole person and its effects on your lifestyle. Your first visit will involve an assessment of your condition so that a treatment programme can be specifically developed for you. We offer a wide range of therapies that are often used in combination in a treatment programme.

All BMI Physiotherapists are registered with the Chartered Society of Physiotherapists and the Health and Care Professions Council. We work closely as part of our integrated multi-disciplinary teams within our hospitals so that if necessary, you can benefit from fast referrals.

  • Opening hours: Monday – Friday 8am-8pm
  • Appointments are available within 48 hours and many even on the same day.


physiotherapyAt BMI The Princess Margaret Hospital, we offer an excellent Massage therapy service to assist in the release and prevention of muscular tension, aches and pains. This could be caused by a recent operation, injury or just day-to-day living. Our experienced massage therapists will tailor their treatments around you and help you get back on your feet.

What is massage? Deep Tissue Massage is designed to relieve tension on a deeper muscular level, ideal for those experiencing muscular pain and tension, be it on the back, neck and shoulders; the lower back and gluteal; or the legs.

Sessions are tailored around the individual, combining classic holistic massage techniques to relax the mind and body, with deep tissue techniques where required, to help smooth out any troublesome and persistent knots and areas of tension.

Would massage benefit me? You don’t need to be involved in heavy physical activities or be an elite athlete to benefit from Deep Tissue Massage. Day–to-day stresses such as sitting at your desk for long periods of time, carrying heavy bags, being on your feet all day, driving long distances, playing golf, gardening, an uncomfortable nights’ sleep or just a busy lifestyle can cause tension.


BMI The Princess Margaret Hospital in Windsor is on hand to help winter sports enthusiasts to prevent an injury. We offer advice and exercises on how to prepare you for hitting the slopes.  However, should a skiing trip result in injury, we are also able to help you get back to the slopes quickly.

The specialist team of sports physicians, physiotherapists and orthopaedic surgeons at the hospital are able to offer rapid appointments, patients can also access some of the best equipment available to investigate ski or snowboard related injuries.


At BMI The Princess Margaret Hospital, the diagnostic imagining facilities have specialised technology to ensure fast and accurate diagnosis. If you require any scans or x-rays, results are typically available the same day.

Services we offer at the hospital include:

  • Computerised Tomography (CT) Scans
  • Magnetic Resonance Imaging (MRI) Scans
  • X-Ray
  • Ultrasound


Physiotherapy can play a vital part in pain relief, healing and rehabilitation of most musculoskeletal, medical and surgical conditions. Areas of speciality within the department include:

  • Acupuncture physiotherapy - can be used on its own or in combination with physiotherapy to help treat a range of musculoskeletal conditions.
  • Bracing - you may benefit from bracing if you have been suffering with painful joints, stability issues or have ongoing pain. Braces can also help with rehabilitation and returning to sport.
  • Cancer physiotherapy services - we offer individual assessments and treatment for a wide range of musculoskeletal problems that can occur as a result of your cancer treatment, such as shoulder pain and stiffness after breast surgery, or lower back pain as a result of being less active.
  • Electrotherapy (including muscle stimulation)
  • Hand therapy - provides assessment and holistic rehabilitation for patients with a hand or upper limb injury or condition. The treatment is tailored to your needs and focuses on helping you get back to the day to day activities that you enjoy.
  • Occupational health - physiotherapists who work in occupational health help to treat work-related problems, as well as educating employers and staff on safe working practices to help avoid injury.
  • Occupational therapy (Hand therapy only) - can help you deal with everyday tasks that you may find difficult following illness, surgery or because of a disability. An occupational therapist will work with you to find solutions for everyday tasks, such as preparing food, doing housework, work activities, hobbies or social activities.
  • Chronic pain management - if you have had persistent or long standing pain that has failed to respond to previous treatments, then it would be helpful to consult a physiotherapist. This type of physiotherapy has been shown to assist patients with coping strategies that can help improve quality of life.
  • Pelvic health physiotherapy - pelvic health physiotherapists are specially trained to assess and treat a range of conditions that can cause pelvic problems, such as incontinence of the bladder or bowel, or pelvic pain.
  • Pilates - a form of exercise that may improve balance, strength, posture, flexibility and circulation. It focuses on strengthening the core abdominal and back muscles.
  • Respiratory physiotherapy- relates to the assessment and treatment of people with disorders of the respiratory system. Physiotherapy is focused on maximising physical function and helping you manage symptoms.
  • Rehabilitation services - aims to improve function after surgery or injuries including fractures, accidents, chronic spinal conditions, strokes, multiple sclerosis, Parkinson’s disease, cranial surgery and cardiac surgery.
  • Sports physiotherapy - the diagnosis and treatment of muscle, joint and nerve problems caused by practicing a sport or exercising, including muscle imbalances, joint pain and post-fracture rehabilitation. The aim is to get you back to sport as soon as possible.
  • Vestibular rehabilitation – the treatment consists of exercises designed to retrain the balance system and to re-programme your brain to tune out the dizzy sensations. The goal is to gradually reduce the severity of your symptoms, by becoming desensitised.

At BMI The Princess Margaret Hospital Physiotherapy Department, we have three private treatment rooms, five cubicles and a purpose built gym.



The purpose built gym at our hospital let our team of Physiotherapists work with you to provide expert advice and develop an exercise programme which meets your specific needs. Exercise forms an important part of physiotherapy. The aim is to increase mobility, muscle strength, and general fitness, build core stability, and reduce symptoms.

Our gym includes:

  • Bike
  • Free weights
  • General rehabilitation equipment
  • Rowing machine

If we cannot help you with physiotherapy, we can quickly refer you to our Consultant Orthopaedic Surgeons who can deal with keyhole joint surgery, repair of ligament injuries, treatment of fractures and repair of tendon and nerve injuries.


Julia (Jules) Ferreira

Physiotherapy Manager

Jules graduated from the Manchester School of Physiotherapy in 1997 and has since worked in various settings including the NHS, Private practice and Private hospitals around the UK.  She completed a Masters in Sports injuries at Manchester Metropolitan University in 2005 where she developed an interest in shoulder injuries whilst researching rotator cuff tears.   She has worked with both amateur and professional athletes in a variety of sports including swimming, judo, and athletics.  She is currently Honorary National Governing Body Physiotherapist for GB figure skating.  She has widespread experience but is particularly interested in “hands on” treatments and injury prevention.  She is also qualified in acupuncture and has developed the service at Princess Margaret Hospital to treat patients with hot flushes.     

Louise Tallis

Physiotherapy Manager

Louise graduated from Brunel University in 2004 and has gained experience inpatient and outpatient physiotherapy across the NHS in Surrey and the private sector. Louise joined BMI The Princess Margaret hospital in 2006 and is the deputy manager of inpatient physiotherapy. She has a keen interest in musculoskeletal physiotherapy and has trained to do acupuncture and to teach Pilates. She enjoys sailing and baking macaroons.

Diana Solberg

Deputy Physiotherapy Manager

Diana Solberg is qualified as a Chartered Physiotherapist in the UK and is also qualified to practice in the USA. Diana qualified with a BSc (Hons) in Physiotherapy from California State University Long Beach. She has since worked at several musculoskeletal clinics since then. She moved to the UK with her husband in 2004 and took additional qualifications to practice in the UK. Diana has been working at BMI The Princess Margaret Hospital since 2006 and has a keen interest in musculoskeletal physiotherapy. As Deputy Manager of Outpatient Physiotherapy, Diana shares her vast knowledge of working at various clinics in California. Her own continuing education has focussed on areas of spinal, shoulder, and knee rehabilitation as well as Pilates.

Diana’s interests include exploring the beautiful English countryside. She was a volunteer at the 2012 London Olympics with the Eton/Dorney Ambassadors and continues to volunteer as a Windsor and Eton Ambassador at various events.

Kavita Chokshi

Women’s Health Physiotherapist

Kavita Chokshi is a Specialist Women’s Health Physiotherapist, highly skilled in the assessment, management and treatment of the pelvic floor dysfunction of women with pelvic organ prolapse or bladder and bowel incontinence. She is a member of the Chartered Society of Physiotherapists, The Health Professional Council and The Association Of The Association of Chartered Physiotherapists in Women’s Health. She continues her relevant professional development by attending ACPWH approved workshops and training. She takes pride in assisting her patients to maximize the opportunity for improvement of function and quality of life.

Elizabeth (Liz) Earle

Senior Physiotherapist

Liz qualified in 2006 from Brunel University and has gained experience in both inpatient and outpatient physiotherapy across the Surrey and Berkshire area.  In 2011 she joined Princess Margaret Hospital and works both in our inpatient and outpatient service.  She is a member of the acupuncture association of chartered physiotherapists, the physiotherapy pain association and the association of chartered physiotherapists in women’s health.  She has an interest in musculoskeletal physiotherapy, chronic pain and antenatal and postnatal care. Liz enjoys taking long walks with her dogs and baking.

Emma Morton

Senior Physiotherapist

Emma qualified in 1992 from Guys hospital school of Physiotherapy. She gained extensive experience over the next ten years working at the Royal London hospital and then in private practises in Hong Kong. On return to the UK she continued to specialise in musculoskeletal outpatients and has a special interest in hands.  She has enjoyed working at Princess Margaret Hospital since 2003.

Penny Shepherd

Senior Physiotherapist

Penny qualified from Brunel University in 2002 and has been with BMI The Princess Margaret Hospital since 2010, having previously worked in outpatients for the NHS. She works in outpatients and has a special interest in treating spinal conditions. Penny has completed post-graduate qualifications in Manual Therapy, acupuncture and Pilates, and currently teaches Pilates classes and lower limb classes.

Raquel Fernandez

Senior Physiotherapist

Raquel graduated from University of San Antonio in Murcia, Spain in 2002. She operated and practiced in her own independent clinic in Spain, specialising in neurological, musculoskeletal, and hydrotherapy until 2010 when she joined the team at Princess Margaret Hospital. She is a senior physiotherapist who has extensive experience treating neurological disorders.

Nicola Glimmerveen

Senior Physiotherapist

Nicola studied Physiotherapy at King's College London. Since graduating Nicola has endeavoured to gain experience in a variety of Physiotherapy settings. Nicola has a particular interest in sports rehabilitation, musculoskeletal injuries, neurology and paediatrics. Nicola has a special interest in Paediatric physiotherapy. Nicola has Bobath training as well as various qualifications for treating acute injuries in Children. Nicola now works as a Physiotherapy expert witness specialising in Paediatric physiotherapy recommendations. Nicola is extremely passionate about physiotherapy and regularly attends courses and seminars to continue her professional development. Nicola is a member of several physiotherapy special interest groups including the Association of Paediatric Chartered Physiotherapists, Physiotherapists in Private Practice and the Association of Chartered Physiotherapists in Neurology.

COVID-19 Remote Consultations Update - 7/6/20

Our physiotherapy services remain open for business, and we continue to accept new referrals - you do not need to have seen your GP or a Consultant to refer yourself for Physiotherapy.

However, the safety of patients and our staff is of paramount importance to us, so we continue to operate a ‘Virtual first’ approach, as recommended by the Chartered Society of Physiotherapy (CSP).

For full details on how BMI is keeping its Physiotherapy patients safe

Call us on 0800 404 6660 to arrange your appointment