We have received the latest CQC report on Winterbourne Hospital, published June 3, and we are already acting on the findings to deliver the required improvements.
We note also however that there were also a number of strong positives in the CQC's findings, notably that:
- Feedback from patients about their care and treatment was "always positive" and the CQC observed staff being supportive and compassionate to patients.
- Patients told the CQC they felt they had sufficient information to allow them to be involved with their care and had their wishes respected and understood.
- Staff treated patients courteously and respectfully, and maintained their privacy and confidentiality.
- Staff at the hospital demonstrated they were passionate about caring for patients and clearly put the patient's needs first, including their emotional needs.