Interview with Lucy Hughes - Physiotherapist

Lucy Hughes

Lucy Hughes

Physiotherapist,
BMI Thornbury Hospital

I am lucky in my role as I love all aspects of my work at BMI Thornbury Hospital. I help all our patients get back to their normal selves.

Can you tell us a little about yourself, background and current role?

I started my career in New Zealand where I qualified with a Bachelor of Physiotherapy in 1996 and in 2001 completed my post graduate diploma of manipulative therapy.

I worked in private practice in New Zealand, specialising in sports physiotherapy and in particular rugby and running injuries. I travelled throughout New Zealand with netball and rugby teams gaining invaluable skills.

I moved to the UK in 2002 and set up my own private practice in Cambridge within a gym environment. A move "up north" gave me the opportunity to join BMI Thornbury Hospital in 2008 as a senior physiotherapist and lead physiotherapist from 2010 onwards.

The best part of my job is to make people smile.

Describe a typical day/week at BMI Thornbury Hospital for you?

Every day brings different challenges and rewards at BMI Thornbury Hospital. Every patient is unique and brings with them different needs. The reward comes from finding the best exercises and treatment to enable each patient to realise their goal of getting better, and most importantly get back to the activities that they love. In order to make this possible, when not treating patients myself, my role is to make sure that there is enough staff available to be able to spend time with each patient. I also ensure that my staff have the correct standard of knowledge and skills to get the results expected by our patients when they visit our hospital.

What aspects of your role do you enjoy the most?

I am lucky in my role as I love all aspects of my work at BMI Thornbury Hospital. However, by far, the best part of the job is to make people smile and help them to get back to their day-to-day activities which they feared that they would never be able to do again. I directly help the patients by getting them back to their normal selves. It may be as simple as being able to walk to their local shops, or as challenging as getting their personal best time in their chosen sport, but each milestone and achievement is important to me. At the hospital, we have a great team and we all work well alongside the consultants to get the best care for our patients. As this is all under one roof, it makes the patient journey far more efficient.

What has been your biggest achievement at BMI Thornbury Hospital?

My biggest achievement so far has been helping to implement the enhanced recovery programme for total hip and total knee replacement surgeries.

This recovery programme has ensured that patients no longer spend excess periods of time in hospital and are often back at home within a matter of days. 

This in turn leads to better overall outcomes and decreased risk of complications for our patients.

Lucy in the gymWhat activities do you enjoy outside of work?

Outside of work, I love cycling and walking in the peaks with my boys. We all completed the coast-to-coast Trans Pennine Trail last year and are now aiming to do the Devon coast-to-coast this summer, which is exciting!

Thanks for your time, Lucy.


BMI Thornbury Hospital provide a wide range of treatments for physiotherapy, including, pain management physiotherapy, sports injuries and rehabilitation services. Find out more about the physiotherapy services here