We want to make your stay as comfortable as possible, so here is everything you need to know about spending the night. You'll find a list of what to pack for your stay, details about our rooms and hospital policies.
Your pre-admission appointment
If you are booked in for an operation we may ask you to come in for an appointment prior to your treatment so we can check that everything is alright before the surgery. This is when we perform any tests required for your procedure.
If you have any questions, concerns or requirements, please raise them with your nurse during the admission. Any dietary requirement will be passed on to the catering team prior to your admission.
- Your pre-admission letter
- Any current medication you are taking (including homeopathic), in their original boxes, packets, or containers. A copy of your prescription which is issued by your GP/pharmacy would also be of benefit
- Your debit/credit card (no payment will be taken without your authorisation)
At your pre-admission appointment, the nurse will explain everything that will happen during your procedure as well as any specific requirements you might have when going home so that you can prepare for what will happen after leaving the hospital.
Before your visit, the hospital will send you a pre-admission pack with all the information you need about your stay and your specific procedure.
What to bring with you
- Dressing gown
- Slippers (flat, with a back)
- Books or magazines
- Toiletries (deodorant, moisturiser, hand lotion, shaving kit, etc)
If you are staying for a few days you can bring some comfortable clothes to wear towards the end of your visit.
If you are undergoing hip or knee surgery please bring shorts, a looser skirt or tracksuit, together with comfortable supportive shoes to wear during post-operative physiotherapy.
Also bring with you any current medication (including homeopathic and herbal medicines) to have during your stay.
Remove any nail polish or acrylic nails from your hands and feet, and any nail/hair extensions prior to your stay.
We recommend avoid bringing valuables or large amounts of money, however these can be stored in safe and lockable location if required.
You may keep your wedding band on but it will be covered with tape.
During your stay
Family arrangements and visitors
Your family and friends are welcome to visit and enjoy a meal with you, however, please be aware that visiting hours can vary from hospital to hospital.
Let your close family know that they can ring and speak to you to find out how you are getting on. Please inform your nurse if you wish this to happen.
Our bedrooms are fitted for your comfort and medical care, and include:
- En-suite bathroom
- Remote controlled TV and radio
- Direct dial telephone
Meals and refreshments
We believe that good, nutritious food aids a speedy recovery so you can expect delicious meals carefully prepared by our catering team.
Breakfast, lunch and dinner will be served at regular mealtimes, depending on the hospital. We offer a range of choices according to your dietary requirements, including vegetarian, halal and kosher options. Please advise us on any special dietary requirements prior to admission.
We are happy for visitors to enjoy a meal with you, simply speak to your nurse or one of the catering team. These meals will be added to your extras bill payable on departure.
Our hospitals allow easy access for wheelchair users. Please advise reception if you or your visitors require the use of a wheelchair during your stay.
Consent to treatment
You will always be asked to give your consent before we initiate a clinical intervention and we will aim to ensure you have enough information to assist you in making that decision.
It is important that you are treated with dignity and respect throughout your visit.
During your hospital stay, our nursing staff will be on hand to assist with any examination or procedure which you may need.
If you should require a chaperone, please ask our staff for more details on our chaperoning policy.