Refer yourself to the right physio for you

Please note the PHIO service is currently unavailable.

However, if you would still like to refer yourself for Physiotherapy, you can contact our National Enquiry Centre on 0800 404 6660 and speak to one of our advisors.

Welcome to Phio, your online self-referral portal for physiotherapy.


Phio is here to capture all the relevant information about your injury or musculoskeletal problem, and pass it straight to our booking team, without you having to move a muscle!

Fill in your details online at any time, day or night, and we'll get back to you within one working day to book your appointment.

Available 24/7, our online self-referral questionnaire gives you rapid access to the right physiotherapist for your individual needs.

The benefits of using Phio

  • Refer yourself 24 hours a day - no GP referral required
  • Takes less than 10 minutes to complete and you'll hear back from us within 24 hours
  • See the right physiotherapist for you, based on your answers
  • Maximises treatment time, so you get the most from your session

How does it work?

PlaceholderPhio will ask you a series of questions to find out why you're seeking physiotherapy. This helps our team to decide what you need from your appointment and who the best physiotherapist is for you.

Phio sends all this information to our booking team, who will then call you to arrange an appointment. We are currently offering consultations both virtually and in person. We'll suggest either an online or a face-to-face session depending on your answers, but the final decision is totally up to you.

When you start your appointment, your physiotherapist will already have the most important information about you, meaning they can start helping you straight away.

Please take the time to answer the questions fully.

The Phio assessment takes less than 10 minutes and we recommend completing it in one sitting. However, if you have to stop for any reason, Phio will remember your conversation and will send you a link to take you straight back to where you left off!

If you have any concerns during the Phio process, or you want to speak straight to our National Enquiry Centre to book an appointment, then please call 0800 404 6660.

Hospitals offering Phio