Coronavirus (Covid-19) FAQs

Now open for treatment for private patients

BMI Healthcare is pleased to announce that alongside its continued support for the NHS, it is once again offering treatment for its private patients. To find out how to book, or reschedule a previous appointment, please call our Customer Enquiry Centre on 0808 163 1268.

How can I reschedule a cancelled procedure at a BMI hospital?

To enquire about or rebook your cancelled procedure please call your hospital.

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How can I book a procedure at a BMI hospital?

To book an initial consultation please call our Customer Enquiry Centre on 0808 163 1268.

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How can I book a remote appointment with a BMI consultant?

During the COVID-19 outbreak BMI Healthcare can offer remote consultations with Consultants, private GPs and physiotherapists via telephone and video.

A remote consultation supports patients, and the coronavirus response, in a number of ways. The risk of transmission is reduced as patients don’t need to travel into hospital for their initial conversation with their clinician. A remote consultation also enables clinicians to speak to patients who are unable to travel to hospital, for example those in at risk groups, in self-isolation or those with travel difficulties.

To arrange your consultation please call our Customer Enquiry Centre:

  • Private Consultations - 0808 231 6316
  • Private GP - 0808 163 1818
  • Physiotherapy - 0808 271 3710

Visit our remote consultations page for more info.

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Can I book a private GP appointment?

Hospitals offering private GP services

List of BMI Hospitals offering a private GP service
Hospital Type of appointment Surgery times
BMI Albyn Hospital, Aberdeen By phone only Tuesday: 9am to 5:30pm
Thursday: 9am to 5:30pm
BMI The Alexandra Hospital, Cheadle, Cheshire By phone only Tuesday: 4pm to 8pm
BMI Bath Clinic, Somerset By phone only
BMI Blackheath Hospital, Greater London By phone only Monday: 9am to 5:30pm
Tuesday: 9am to 5:30pm
Thursday: 9am to 5:30pm
Friday: 9am to 5:30pm
BMI The Clementine Churchill Hospital, Harrow, Middlesex By phone only By appointment
BMI The Highfield Hospital, Rochdale, Lancashire By phone only Monday: 5:30pm to 7pm
Wednesday: 4:30pm to 6pm
BMI The Kings Oak Hospital, Enfield, London Video calls Saturday: 10am to 1pm
BMI The Lincoln Hospital, Lincoln By phone and video
BMI Mount Alvernia Hospital, Guildford, Surrey By phone only Monday: 10am to 12pm
Tuesday: 9:30am to 12pm
Wednesday: 10am to 12pm
Thursday: 9:30am to 11am
BMI The Park Hospital, Nottingham By phone only Follow-up only
BMI The Princess Margaret, Windsor, Berkshire By phone only Monday: 8:30am to 4:45pm
Tuesday: 1:45pm to 7:15pm
Wednesday: 8:30am to 3pm
Thursday: 9am to 5pm
Saturday: 9am to 1pm
BMI The Ridgeway Hospital, Swindon By phone only Monday: 8am to 1:30pm
Tuesday: 1.30pm to 5.30pm
BMI Sarum Road, Winchester, Hampshire By appointment
BMI The Saxon Clinic, Milton Keynes By phone only Monday: 2pm to 5pm
Friday: 11am to 3pm
Saturday: 8:30am to 12pm
BMI The Sloane Hospital, Beckenham, Kent By phone only Thursday: 2pm to 5pm
Saturday: 10am to 12:30pm
BMI St Edmunds Hospital, Bury St Edmunds, Suffolk By phone only Monday: 10am to 3pm
Thursday: 8am to 1pm
BMI Syon Clinic, Brentford, Middlesex Walk-in / Face-to-face / Phone Monday to Thursday: 8am to 8pm
BMI Three Shires Hospital, Northampton By appointment Friday: 8:30am to 12:00pm

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Can I book a remote Physio appointment?

BMI Healthcare can offer remote consultations with physiotherapists via telephone and video.

Visit our physiotherapy page for more info.

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Can I book a private health assessment and follow-up care?

Due to Government guidance on social distancing we have stopped all health assessments at this time. We will contact patients as and when we can reschedule cancelled appointments.

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Is visiting suspended at BMI hospitals?

All visiting is suspended until further notice in order to keep you, our patients and staff safe.

We are aligned with the NHS approach and only in exceptional circumstances will one visitor be allowed:

  • The patient you wish to visit is receiving end-of-life care
  • You are a parent or appropriate adult visiting your child

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