With Britain's largest network of private hospitals, fast access to treatment is closer than you think
If you have an existing appointment, please assume it is going ahead, unless we contact you.
To find out how to book, or reschedule a previous appointment, please call our Customer Enquiry Centre on 0808 163 1268.
Please do not attend one of our hospitals if you're experiencing COVID symptoms, have tested positive and are isolating or you or a family member have been advised to self-isolate.
A virtual consultation supports patients, and the coronavirus response, in a number of ways. The risk of transmission is reduced as patients don't need to travel into hospital for their initial conversation with their clinician. A virtual consultation also enables clinicians to speak to patients who are unable to travel to hospital, for example those in at risk groups, in self-isolation or those with travel difficulties.
To arrange your consultation please call our Customer Enquiry Centre:
Visit our virtual consultations page for more information.
If you need to be accompanied by a companion or visitor, please speak to a member of our team.
All children or young person consultations can be accompanied by one parent or carer.
BMI Healthcare customers can also access a video GP consultation with our partner Livi at the exclusive price of £20.
Visit Livi Virtual GP for more information
However, due to the current demands on the healthcare system, we are offering a reduced service at a limited number of sites.
Please call our Customer Enquiry Centre on 0800 004 600 for more information or to book an appointment.
We are aligned with the NHS approach and in exceptional circumstances visitors will be allowed if:
Please discuss your needs directly with the hospital team managing your care.
If you are being admitted for an operation or procedure you will be asked to self-isolate for an appropriate period and undergo a COVID-19 test prior to your admission.
You will need to do this even if you have had the COVID vaccine.
You will need to continue to follow the rules regarding social distancing, wearing a face mask and hand hygiene.
You will still be required to self-isolate and have a COVID swab prior to surgery even if you have had the COVID vaccine.