BMI Healthcare international patients

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BMI Healthcare treats international patients from embassies and international insurers as well as patients choosing to pay for their own treatment in the UK.

International patients from around the world are supported by our highly trained Patient Coordinators in our International Patient Centre.

At BMI Healthcare we are able to assist international patients with accommodation, local travel arrangements, interpreting services, arranging medical appointments and hospital admission in all our hospitals and treatment centres.

International Insured Patients

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At BMI Healthcare, we understand that navigating the UK healthcare system can be challenging for members. That is why we have established a dedicated helpline for patients with international insurance.

International insurance helpline +44 (0)800 096 2986

We can assist members/insurers with the following services:

  • Appointment with a GP/family doctor or allied health professional
  • Appointment with an appropriate specialist consultant
  • Arrange hospital admission
  • Assist with the ‘Letter of Guarantee’ process
  • Liaise with consultants regarding billing and any other issues
  • Bespoke case management for complex, high acuity admissions via a dedicated ‘case manager’ contact
  • Assist with interpreter services where available

We work with all major international insurers and continuously develop new relationships in the market to ensure global access to our hospitals for patients, wherever they are in the world. Patients wishing to be seen at BMI can contact their insurers on the details below;

  • AIG

    AIG Europe
    +40 20 7954 7000

  • Allianz Global Assistance

    Allianz Global Assistance (UK)
    +44 20 8686 1666

  • Allianz Worldwide Care

    Allianz Worldwide Care Limited
    +353 1 645 4050
    +32 2 2146111

  • AP Companies

    AP Companies
    +7 495 989 11 20

  • Aria Assistance

    Aria Assistance
    +44 208 865 1640

  • AXA Assistance

    AXA Assistance
    +49 89 500700

  • AXA Assistance USA

    AXA Assistance USA
    +1 305 893 5151

  • CEGA

    Cega Group Services
    +44 1243 621 000

  • GBG

    CMN (Global Benefits Group)
    +1 905 669 4333

  • CISI

    Cultural Insurance
    +1 855 327 1411

  • Daman

    Daman Health Insurance Qatar
    +974 4016 0333

  • David Shield

    David Shield
    +1 800 34 34 35

  • Europ Assistance

    Europ Assistance Spain
    +34 902 19 77 91

  • HealthCare International

    Healthcare International Global
    +44 20 7590 8800

  • Henner

    Henner GMC
    +33 1 55 62 96 13

  • HTH Worldwide

    HTH Worldwide
    +1 610 254 8769

  • International SOS

    International SOS
    +44 20 8762 8008

  • Neuron

    Neuron LLC
    +971 4 388 6374

  • Preferred Health Care

    Preferred Health Care Ltd
    +44 845 890 1260

  • QLM

    Q Life and Medical Insurance Company
    +974 4453 3666

  • Seven Corners

    Sevencorners
    +1 317 818 2808

  • Smart

    Smart
    +44 20 7 183 5515

  • United Healthcare Global

    United Healthcare Global
    +1 763 274 7362
    (Reverse charges accepted)*

Our insured patients benefit from access to the largest network of private hospitals in the UK, ensuring a streamlined pathway, continuity of care, cost control and a smoother case management process.

* To access an international reverse charge number you need to dial the UK's international operator, dialling 155, to be connected.