This is the current version of our terms and conditions for The
Fertility Centre services and was last revised on 6 October 2021. You can
access these terms at any time at https://www.bmihealthcare.co.uk/hospitals/bmi-the-priory-hospital/priory-fertility-centre
The terms and conditions are the "General Terms"
referred to in your Costed Treatment Plan and apply to Services provided at The
Fertility Centre. We have referred to The Fertility Centre at BMI The Priory
Hospital as "BMI" in these terms and conditions.
Please note the following key information:
- While BMI and your Consultant will always try and meet your
expectations, due to the complex nature of fertility treatment, BMI cannot take
responsibility for an unsuccessful final outcome in the provision of the
Services, nor can we guarantee that any treatment will be without
complications. Your Consultant will explain these issues to you in detail
before you begin your treatment.
- These General Terms should be read alongside your Costed
Treatment Plan which sets out details of the Services we will provide to you
and the Prices.
- Please review carefully section 6 concerning cancellations and
- Section 2.4 describes how you can contact us.
- Section 9 describes our complaints procedure.
- Section 11 describes our responsibility for loss or damage
which you suffer in using our Services.
- Consultants involved in your care are independent
practitioners and are not employed by BMI. Accordingly, BMI will not be liable
for any act or omission of a Consultant involved in your care or treatment; the
relevant Consultant will be responsible for the care and treatment he or she
1.1 These are the terms and conditions on which we supply the Services to
1.2 "We" are The Fertility Centre at BMI as described in clause 2.1
below. "You" are the person or persons as identified in clause 2.2
1.3 If you supply us with personal information about you and/or someone on
whose behalf you are acting, the terms of our Privacy Notices (as defined
below) will apply which you must consent to. This will include making your
information available to our Staff.
1.4 Please read these terms carefully before you submit your request for
Services to us. These terms tell you who we are, how we will provide Services
to you, how you and we may change or end the contract, what to do if there is a
problem and other important information.
1.5 Definitions. For ease of reference the following terms have these
meanings in the terms:
- "Booking" is a booking made by you for a
consultation with a member of our Staff or a Consultant or for tests
- "Costed Treatment Plan" is the plan agreed
between you and us for treatment
- "Cancellation Charges" has the meaning given in
- "Consent Forms" are the forms you are required to
sign to confirm consent to treatment
- "Consultant" means an independent medical
professional (for example a physician, surgeon or anaesthetist) or company,
partnership or other entity that employs or engages the relevant independent
medical practitioner and which provides services for BMI under a Costed
Treatment Plan (and "Consultants" shall be construed accordingly).
- "HFEA" stands for the Human Fertilisation and
Embryology Authority. HFEA is the UK's independent regulator of fertility
treatment and research using human embryos
- "Hospital" means BMI The Priory Hospital
- "Package Price" is the price that you pay for the
Self-Pay Package and which we set out where relevant in your Costed Treatment
- "Prices" are the prices of our Services which you
agree to pay by entering into a contract with us
- "Privacy Notices" are the notices available on our
website at /privacy-notices,
as updated from time to time, which forms part of these terms
- "Registration Form" is the form that you are
provided with and required to sign at the pre-treatment stage
- "Self-Pay Package" is the package of Services to
which a Package Price applies as detailed in your Costed Treatment Plan where
applicable to you
- "Service" or "Services"
refers to those services we provide to you as set out in your Costed Treatment
- "Staff" means any member of our staff involved in
providing Services, including doctors, nurses and embryologists
- "Website" is the website at which you can access
these terms at any time at https://www.bmihealthcare.co.uk/hospitals/bmi-the-priory-hospital/priory-fertility-centre
2 Information about us and how to contact us
2.1 Who we are: We are The Fertility Centre at BMI The Priory
Hospital, a service operated by BMI Healthcare Limited ("BMI"), a part
of Circle Health Group, or any subsidiary or holding company from time to time
of BMI and any subsidiary from time to time of a holding company of BMI. BMI is
a company incorporated and registered in England and Wales. Our company
registration number is 02164270 and our registered office is at 1st Floor 30
Cannon Street, London, England, EC4M 6XH.
2.2 Who you are: You are the person accessing our Services in
accordance with these terms for yourself and/or for another person such as a
partner, provided that person has given their consent for you to access our
Services and has signed a Consent Form and supplied the relevant personal
information in accordance with these terms.
2.3 Your authority and capacity: You confirm that you have the right,
authority and capacity to enter into these terms. If you do not agree with all
of the provisions of these terms, do not access our Services.
2.4 How to contact us: You can contact us by telephoning us on 01214461501
or by writing to us at The Fertility Centre, BMI The Priory Hospital, Priory
Road, Edgbaston, Birmingham, B5 7UG.
2.5 How we may contact you: If we have to contact you, we will do so
by telephone or by writing to you at the postal address you provided to us in
your request for Services. Separate contact details must be provided for
yourself and anyone on whose behalf you are accessing the Services, including a
2.6 Keeping us up to date: You are responsible for providing us with
current contact details for yourself and anyone on whose behalf you are
accessing the Services including postal address, e-mail address and phone
number. In the event that the last e-mail address provided to us is not valid,
or for any reason is not capable of delivering to you the information included
in the e-mail, our dispatch of the e-mail containing such information will
nonetheless constitute effective notice of the information included in the
notice. We will always make reasonable efforts to contact you and/or the person
on whose behalf you are accessing the services.
2.7 "Writing" includes emails and letters. When we use the
words "writing" or "written" in these terms,
this includes emails and letters.
3 How to use our services
3.1 We provide a range of different Services, as described in this section
3.2 Information we need from you: You will need to provide us with certain
information for us to provide the Services. From time to time, depending on the
Services we are providing you, we may ask you to provide us with some or all of
the information again or confirm that none of the information you supplied
previously has changed. Information we need from you includes:
- 3.2.1 Certain personal information about you and anyone on whose behalf you
are accessing the Services; and
- 3.2.2 Confirmation that you and anyone on whose behalf you are accessing the
Services meet the medical criteria required to use the relevant Services. The
criteria are set out in our booking process. If you do not meet the criteria we
will advise you on treatment options.
3.3 Information we will provide you with before you enter into a contract
with us: We will provide you with information about the Services you want us
to provide and Prices so that you can decide whether to proceed. Information
about our Services is available on our Website and in the information we send
you for the purposes of your treatment (including in your Costed Treatment
3.4 How we contract with each other for you to receive our Services: We
need to enter into a contract with you and this takes place as follows:
- 3.4.1 Pre-treatment: The first stage of treatment is an initial
consultation and tests. Please note that:
- 188.8.131.52 The consultation will be with a Consultant who will contract with you
and charge you separately. The Consultant will assess your medical history and
fertility needs, and will recommend any tests required in addition to the
mandatory tests at this stage as well as your treatment. The Consultant may
continue to provide you with services under the treatment stage as described in
- 184.108.40.206 The mandatory and any additional tests will be arranged by us. By signing
and returning your Registration Form, your Costed Treatment Plan for pre-treatment
and making payment for the tests you are making an offer to purchase these
Services. Your offer will only be accepted by us and a contract formed when we
have successfully verified the information described in 3.2 above and we have confirmed
your Booking by telephone.
- 3.4.2 Treatment: If the Consultant and you are happy to move on to the
next stage, you will need to make a Booking for a call with us to discuss your
recommended treatment. After the call we will send you Consent Forms and a Costed
Treatment Plan which is a tailored treatment plan that is costed depending on
the fertility treatment required and your medical needs. There will be a set of
mandatory treatments and medications required in the Costed Treatment Plan,
alongside Prices. There will also be a set of additional treatments/ medications
that you may be required to purchase, depending on your medical needs. The likelihood
and scenarios in which these additional treatments/ medications may be required
will be set out in the Costed Treatment Plan and we and your Consultant will
discuss this with you. If you are happy to proceed you will need to sign the relevant
Costed Treatment Plan and Consent Forms and make payment for the agreed treatment.
By submitting these signed documents you are making an offer to us to purchase treatment.
Your offer will only be accepted by us and a contract formed when we have taken
full payment for the Prices set out in your Costed Treatment Plan.
- 3.4.3 Additional and add-on Services: You can pay for additional Services
and add-on Services which are identified in your Costed Treatment Plan at a
later date following discussion with our Staff. By making payment you are
making an offer to purchase these additional Services and add-on Services.
Your offer will only be accepted by us and a contract formed when we have accepted
the payment and sent you an email confirmation.
3.5 Contracts must be entered into by you and/or your partner as applicable.
3.6 Changes to our contract: If any of the information we supply you
with changes then, except in the circumstances set out in sections 6 and 7, we
will contact you and ask you to confirm you agree to the changes before we
continue to provide you with Services.
3.7 Our right to refuse to enter a contract with you: We reserve the
right to reject any offer to purchase the Services at our discretion, for any
or no reason. If we are unable to accept your offer for Services for any reason,
we will inform you of this and will not charge you for the Services.
3.8 Additional terms: the following terms apply:
- 3.8.1 Tests: If we advise you that you need any tests you will be
offered the opportunity to arrange tests at The Fertility Centre. We accept tests
that patients have had at other facilities, as long as they are UKAS-accredited
laboratories and meet HFEA or local screening requirements. If you have
already had fertility treatment, tests received from other facilities will
remain valid for 2 years. If you have not received fertility treatment, tests
must have been completed within three months of a planned egg collection.
- 3.8.2 Consent: You will need to consent to your chosen treatment(s) by
agreeing to the terms of the relevant Consent Forms prior to the start of any treatment.
You must provide your consent if you agree with the consent statements and
understand them. You should not provide your consent until any questions that
you may have are answered to your satisfaction. You may withdraw your consent
after you give it by giving us reasonable notice/confirmation in writing and in
accordance with the specifications set out in the Consent Forms.
- 3.8.3 Add-on Services: These are NOT mandatory. The risks and effectiveness
associated with these 'add ons' are set out on HFEA's website at https://www.hfea.gov.uk/treatments/treatment-add-ons/.The
cost of these 'add ons' will also be detailed in the Costed Treatment Plan.
4 Your obligation to us
4.1 It is your obligation to ensure that the information you provide us with
to use our Service is correct.
4.2 You must always provide us with full, true and accurate information and
correct any information already provided that later becomes or is found to be
incomplete, untrue and/or inaccurate.
4.3 If you do not or cannot provide us with the information we need as
described above we may not be able to provide the Services to you and you may
be subject to a Cancellation Charge. We will not be responsible for providing
the Services late or not providing any part of them if this is caused by you
not giving us the information we need within a reasonable time of us asking for
it. The same applies if we discover that the information you have provided is
incorrect or misleading.
4.4 You must inform us without delay of any change in your personal
circumstances that may be relevant to your treatment and/or to the consent
given by you or a partner or any other person on whose behalf you are accessing
4.5 You must inform us of any change in your address and/or contact details.
4.6 You must comply will all laws applicable in the UK or any other location
that you access the Services from. If any laws applicable to you restrict or
prohibit you from using the Services, you must comply with those legal regulations
or, if applicable, stop accessing and/or using the Services.
5 Our commitments to you
5.1 We will perform the Services with all reasonable skill and care using our
5.2 We confirm that our medical Staff have all relevant registrations
including in accordance with HFEA requirements.
5.3 We confirm that all of our medical Staff are qualified to practice in
5.4 Whilst we make reasonable efforts to ensure that appointments run to
time and in order to provide continuity of service, we cannot guarantee that
appointments will not be delayed or that you will see the same member of Staff on
6 Your rights to cancel
6.1 Waiver of Cooling-Off Period: The law normally allows a contract
made by website to be cancelled by you within 14 days (the "Cooling-Off
Period"). The exception to this is where you make an express request to us
to provide the Services to you in that period. By requesting that we provide
Services to you before expiry of the Cooling-Off Period where we accept your
offer in the manner described above, you acknowledge that you are making such
an express request because we will perform our obligations in providing
Services as soon as the request is made and therefore that the terms of this
clause 6 apply.
6.2 No waiver of Cooling-off Period: If you choose not to waive your
statutory right in this way, you acknowledge that we will not perform the
Services for you for the duration of the Cooling-Off Period.
6.3 Cancellations and refunds: If you decide not to go ahead with
your treatment or any other Services in relation to which you have entered into
a contract with us as described in section 3.4, you may contact us at any time
to cancel. You will be required to pay for any Services received up until the
point of cancellation.
6.4 Cancellation Charges: We reserve the right to charge a
cancellation fee to cover the cost of any Services that have already been
provided and reflect our reasonable costs and losses resulting from
cancellation. The Cancellation Charge denoted as the cycle management fee can
be found in the Costed Treatment Plan.
6.5 Cancellation charges and refunds for medications: No refunds will
be provided for medications which have been dispensed.
6.6 Refunds if we make significant changes to the Services: If we significantly
change the treatment in accordance with section 7.5 and you notify us that you
wish to terminate your contract with us, you will be entitled to a refund of
your Prices paid but we may deduct from the refund a Cancellation Charge.
6.7 Payment of refunds: Where you have paid for the Services and you
are entitled to a refund as described above, then at your option we will either
issue a credit note or we will return the amount you are due in accordance with
the following terms:
- 6.7.1 We will make the reimbursement without undue delay, and not later than
30 days after the day on which we are informed about your decision to cancel your
- 6.7.2 We will make the reimbursement using the same means of payment as you
used for the initial transaction and, in any event, you will not incur any fees
as a result of the reimbursement.
- 6.7.3 Please note we do not make refunds in cash. Refunds will be made by
cheque or electronic transfer only to the cardholder or person who made the
7 Our right to make changes
7.1 Minor changes to the Services: We may change the Services:
- 7.1.1 to reflect changes in relevant laws and regulatory requirements; and
- 7.1.2 to implement minor technical adjustments and improvements to the way in
which we provide Services.
7.2 Changes to Prices: Changes to our Prices will be as described in
section 10.6 below.
7.3 Changes to the Services on medical grounds: In some circumstances
it may be necessary for us to change the Services on medical grounds. We
will notify you of any such changes but you will not be required to consent to
them by email for the changes to take effect.
7.4 Changes you request to the Services: You may request changes to
the Services. We will let you know if we can agree to any requested changes. Other
than for additional Services and add-on Services as described in section 3.4.3,
any change in our contract with you will only take effect when we have confirmed
the changes to you in writing and you have confirmed your agreement in writing and
paid any additional Prices.
7.5 More significant changes to the Services and these Terms: If we
make any more significant changes to the Services or these Terms, we will
notify you and you may then contact us to end the contract before the changes
take effect and receive a refund for any Services paid for but not received.
8 Duration, suspension and termination of the contract
8.1 Subject to this section 8 and section 9, these terms will remain in full
force and effect while you use our Services.
8.2 You can always end the contract between you and us as set out in these
terms by notifying us in writing. If you end the contract then Cancellation Charges
may apply. Please see our cancellation terms above.
8.3 We may suspend or terminate your rights to use the Service at any time
and at our sole discretion, including for any of the following reasons:
- 8.3.1 in the reasonable professional opinion of our Staff it is unsuitable for
you to receive the relevant Service (including, but not limited to, its
assessment in relation to the welfare of any child);
- 8.3.2 in other circumstances where it is safe to do so, including:
- 220.127.116.11 if you are unable to complete your treatment for medical reasons. For
example, if after being on stimulation drugs, there are no suitable follicles
to have an egg collection;
- 18.104.22.168 if you have taken the wrong drug at the wrong time;
- 8.3.3 if you do not provide the required and valid consent to allow treatment
- 8.3.4 our performance of the Services is affected by an event outside our
control which means we cannot provide the Services despite our best efforts;
- 8.3.5 to stop or change the Services to reflect changes in relevant laws and
- 8.3.6 you fail to make payments of Prices when due;
- 8.3.7 you display abusive, violent or threatening behaviour unacceptable to us
or any member of our Staff or your behaviour indicates a clear and obvious
breakdown of trust between us;
- 8.3.8 you make unsubstantiated, untrue and defamatory comments on social media
or on a public platform about us or any member of our Staff;
- 8.3.9 you do not co-operate with us in respect of the Services to be provided
to you or if you do not comply with these terms or do not agree to any change
in our terms.
8.4 If we decide to terminate the contract in accordance with section 8.3 then
we will be entitled to retain Cancellation Charges to cover our reasonable
costs and losses incurred up to the date of termination.
8.5 Where reasonably possible, we will explain to you the action we are
taking, when that action takes effect and the reasons for it. When doing so we
will also inform you of your right to challenge the action taken through our
9 If there is a problem with the service
9.1 BMI views any complaint as an opportunity to improve care and service
delivery and is committed to resolving complaints in a timely manner wherever
possible and to continually learn from issues raised by you or by someone on
9.2 Complaints can be raised in writing directly to the Hospital Executive
Director or to [email protected].
within 6 months of becoming aware of the event. If a formal investigation is
needed, the Hospital Executive Director at BMI will aim to complete this and
get back to you within 20 working days. There may be occasions where the
investigation requires more than 20 working days to complete. In cases such as
this, the Executive Director will write to inform you of this and when you can
expect to receive a final response to the investigation.
9.3 If you are unhappy with the complaints procedure, you have the right to
escalate the complaint and it may be escalated to an external independent
adjudication service. For private patients in England, Scotland and Wales, this
is the Independent Healthcare Sector Complaints Adjudication Service (ISCAS).
To contact ISCAS, you can email [email protected] or write to ISCAS, CEDR, 3rd Floor, 100 St. Paul's Churchyard, London, EC4M 8BU.
9.4 We follow the HFEA's Code of Practice which is available from https://www.hfea.gov.uk/
9.5 As a fertility patient, you may also make a formal complaint to the HFEA
by phoning on 020 7291 8200 or by email to [email protected]
9.6 Putting a problem right: If you have raised an issue with our Services
under clause 9.1 above, we will endeavour to put it right. Depending on the
circumstances, we may:
- offer you a full or partial refund; or
- agree with you some other suitable solution.
10 Price and payment
10.1 The Prices of our Services are set out in your Costed Treatment Plan.
10.2 Self-Pay Package: Details of the Services you will receive under
a Self-Pay Package will be included in the Costed Treatment Plan where
applicable to you. Where this is the case the Costed Treatment Plan will set
out the Package Price that we have calculated for your Self-Pay Package
dependent upon your age, medical history and test results.
10.3 Package Price: In summary, we calculate the Package Price based
- 10.3.1 your Consultant's medical advice;
- 10.3.2 the results of any scans and tests;
- 10.3.3 the complexity of your care and treatment; and
- 10.3.4 your medical history including previous treatment.
- We will of course always ensure
that we explain to you how we have calculated the Package Price before you agree
to the Costed Treatment Plan and decide to go ahead with your fertility
10.4 Included in the Package Price: Unless we have said otherwise, for
example, in your Costed Treatment Plan, the Package Price for your fertility
Self-Pay Package includes:
- 10.4.1 the cost of the fertility treatment required (i.e. the cost of IVF
- 10.4.2 the cost of the medication starter pack (should you choose to purchase
the medication starter pack from us);
- 10.4.3 HFEA Licence Authority Fee (this is required for all licenced
- 10.4.4 any known additional treatments at the time of signing the Costed
Treatment Plan; and
- 10.4.5 counselling sessions (up to 3, after which, additional counselling
sessions are chargeable as set out in the Costed Treatment Plan).
10.5 Excluded from the Package Price: The Self-Pay Package DOES NOT
include any of the following:
- 10.5.1 the services provided by your Consultant, which will be invoiced
directly by your Consultant;
- 10.5.2 the cost of additional medication and treatments that are incurred.
Additional medication and treatments may be needed depending on your medical
needs. The likelihood and scenarios of them being needed will be set out in
your Costed Treatment Plan. You will be notified if additional medications and
/ or treatments are required as soon as practicably possible;
- 10.5.3 personal costs such as telephone charges, visitors' meals, and other
- 10.5.4 'add on' Services. These are not mandatory. However, should you choose
to purchase these "add on" Services, you will be invoiced for these separately.;
- 10.5.5 Any medical treatment that is not related to or connected with the care
and treatment identified within your Costed Treatment Plan, which requires a
separate pathway of care, or is not clinically required, is not included in the
10.6 Changes to the Prices: We may change our Prices from time to time
and will always draw the changes to the attention of our patients.
10.7 Cost of medications: Medications are provided by BMI. However, if
you wish to purchase medication from another supplier, you may do so. Please
note that medication starter packs are offered to patients at a reduced rate,
if payment is received upon dispensing. Medication starter packs offered to
patients must be paid at the time of dispensing in order to receive these reduced
prices. This does not apply to any additional medication required for
additional treatment, and you must pay each invoice in cleared funds within
fourteen calendar days of the date of invoice. You can pay the invoice online,
by post or over the phone. Details of our payment methods are given on our Website
- 10.8.1 We will pass on changes in the rate of VAT;
- 10.8.2 All prices are in pounds sterling and VAT is applied at the applicable
- 10.8.3 If the rate of VAT changes between your order date and the date we
provide the Services, we will adjust the rate of VAT that you pay, unless you
have already paid for the Services in full before the change in the rate of VAT
10.9 Consultants: Your Consultant is an independent medical
practitioner and not employed by us, and will charge you separately for some of
his or her services, including for the initial consultation. When we collect
fees regarding care provided to you by your Consultant, such as consultations,
we are acting as the Consultants' agent only in collecting those fees; the
Consultant remains an independent medical practitioner. Your Consultant and
their secretarial staff also do not have authority from us to quote for
services provided by BMI. Any BMI Service prices mentioned by them are subject
to written confirmation by us.
10.10 When you must pay and how you must pay:
- 10.10.1 You may be eligible to spread the cost of your care or treatment using the
flexible payment option of the BMI Card
Details of this flexible payment option can be found
on our Website at https://www.bmihealthcare.co.uk/paying-for-treatment/flexible-finance#aria-panel-1 Application for this form of credit needs to be made
several weeks before payment is due to obtain authorisation.
- 10.10.2 Except when you opt to spread the cost of your care or treatment as
described in section 10.10.1 above, you must pay in full for the Services set
out in your Costed Treatment Plan before we will begin treatment. We reserve
the right to cancel any Booking or other appointment or treatment if payment
has not been received.
- 10.10.3 Medication and consumables are not returnable or refundable once
- 10.10.4 Services are not refundable once performed and are otherwise subject to
our terms relating to refunds and cancellations.
- 10.10.5 Please see our Website at https://www.bmihealthcare.co.uk/paying-for-treatment for details of our payment methods.
- 10.10.6 Except when you opt to spread the cost of your care or treatment as
described in section 10.10.1 above, we will ask you for a swipe of your debit
or credit card when you register. Your details will be kept securely for up to
six months or until any remaining balances are cleared and we will tell you if
we intend to take a payment from your card before we do so.
10.11 Additional charges if you pay late: If you do not make any
payment to us by the due date it may result in the debt being referred to a debt
collection agency. In this instance you may be charged for administration
charges that the debt collection agency applies and any legal or other costs
that we incur in recovering the debt.
11 Our responsibility for loss or damage suffered by you
11.1 We do not seek to limit or exclude our potential liability for anything
which cannot be legally limited or excluded. For example, the law does not
permit any organisation to limit or exclude its liability if there is personal
injury or death caused by negligence.
11.2 If we fail to comply with these terms, we are responsible for loss or
damage you suffer that is a foreseeable result of our breaking this contract or
our failing to use reasonable care and skill, but:
- 11.2.1 We are not responsible for any loss or damage that is not foreseeable.
Loss or damage is foreseeable if either it is obvious that it will happen or
if, at the time the contract was made, both we and you knew it might happen,
for example, if you discussed it with us during the process of agreeing
Services with us.
- 11.2.2 Our liability to you for any loss or damage you suffer is limited to the
total amount of Prices you have paid to us for Services received.
11.3 We are not responsible for the acts and omissions of Consultants, anaesthetists,
or other independent medical practitioners (or the company, partnership or
other entity that employs or engages the Consultants, anaesthetists, or other
independent medical practitioners).
11.4 Access to and use of our Services is at your own discretion and risk,
and you will be solely responsible for any damage to your device or computer
system or loss of data resulting therefrom.
12 How we may use your personal information
12.1 BMI will ensure that information provided in confidence, including all
information relating to donors, patients and children born as a result of
treatment, is kept confidential and disclosed only in the circumstances
permitted by law. Any personal information you provide to us whether provided
through our website, in person, on a consent form, over the telephone or by
email or otherwise will be processed in accordance with our Privacy Notices,
copies of which are supplied with these terms and available here: https://www.bmihealthcare.co.uk/privacy-notices
13 Conflicting terms
13.1 If there is any conflict between these General Terms and your Costed
Treatment Plan, these General Terms will take precedence.
13.2 If there is any conflict or inconsistency between any marketing
materials and these General Terms, then these General Terms and your Costed
Treatment Plan will take precedence.
14 Other important terms
14.1 If a court finds part of this contract illegal, the rest will continue
in force. Each of the paragraphs of these terms operates separately. If any
court or relevant authority decides that any of them are unlawful, the
remaining paragraphs will remain in full force and effect.
14.2 Which laws apply to this contract and where you may bring legal
proceedings: These terms are governed by English law and you can bring
legal proceedings in respect of the Services in the English courts.