COVID Safety Measures

Additional safety measures in place
for your visit

As the UK opens up we look forward to supporting your journey to health and wellbeing.

We have been busy making changes to ensure that you feel safe from the moment you book your appointment to the time your treatment is complete.

Secure remote
video consultation

You can choose to have a face-to-face appointment, but if you wish to avoid unnecessary travel we also provide secure video and telephone consultations with Consultant specialists or physiotherapists so you can talk to them from the comfort of your own home.

Enhanced standards
of cleaning

We adhere to enhanced standards cleaning and infection prevention.

Everyone in our hospitals has easy access to handwashing and hand sanitisers and our clinical areas are cleaned after every appointment.

We ensure everyone maintains social distancing and wears masks and all our staff use appropriate personal protective equipment.

COVID screening for staff and visitors

Everyone entering our hospitals is asked to complete a short health questionnaire and have a temperature check (England and Wales only).

If you are being admitted for an operation you will be asked to self-isolate for an appropriate period and undergo a COVID-19 test prior to your admission.

Convenient car parking

To help you avoid public transport all our patients have access to on-site car parking.

Single rooms for reduced risk

For those at higher risk we ensure fast track access to the location in the hospital you need to visit.

To enhance your comfort and safety you will be offered a single bedroom if you need to stay overnight.

For your visit…

Please arrive at the hospital as close to your appointment time as possible.

Please wear a face mask before entering and at all times whilst in our hospital.

Please observe social distancing and make use of our hand sanitisers whenever you like.

Presently we do not allow visitors or companions to accompany patients except in exceptional circumstances. If you wish to be accompanied by a companion or visitor please ask a member of our team.

Download our guides:

Staying overnight (in-patient)

Watch our video on COVID safety measures

COVID FAQs

Our team is here to help you – before, during and after your stay at a BMI hospital. Please visit our Coronavirus [Covid-19] FAQs page for more information.

More resources for patients undergoing a procedure