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COVID Safety Measures

We'd like to share with you the measures we've have in place to ensure you're fully informed and reassured before your procedure, as well as supported when you're back at home. We want you to be confident that we're continuing to do everything possible to keep you safe and provide the highest level of care.

Our hospitals are providing virtual and face-to-face outpatient consultations, diagnostic tests and surgical and non-surgical treatments. 

Since the beginning of the coronavirus (COVID-19) pandemic we have maintained strict controls in our hospitals in order to keep patients and those that care for them safe.

We use NHS and government guidance and maintain best practice infection prevention and control measures for healthcare settings.

This means that upon entry to our hospitals we ask everyone to wear a medical mask (unless exempt), sanitise their hands, and confirm at reception that they don’t have any symptoms of COVID-19 and  have not tested positive for COVID-19.  

We are restricting access to visitors without prior arrangement as this is important in ensuring we keep patients being treated in our hospitals safe.

We are grateful for your support in maintaining these controls and know you will appreciate why we adopt the highest standards to keep patients and staff safe. 

You can choose to have a face-to-face appointment, but if you prefer, we also provide secure video and telephone consultations with Consultant specialists or physiotherapists, so you can talk to them from the comfort of your own home.

All of our staff carry out a Lateral Flow Test at least twice a week.

Upon entry to our hospitals, we ask everyone to wear a medical mask (unless exempt), sanitise their hands, and confirm at reception that they don’t have any symptoms of COVID-19 and have not tested positive for COVID-19.  

We will also continue to restrict access to visitors without prior agreement as this is important in ensuring we keep patients being treated in our hospitals safe.

We are grateful for your support in maintaining these controls and know you will appreciate why we adopt the highest standards to keep patients and staff safe. 

Patients being admitted for an operation or procedure are usually required to self-isolate for an appropriate period and undergo COVID-19 testing prior to their admission. Consultants will discuss the relevant requirements for pre-admission testing and isolation with their patients.

To help you avoid public transport all our patients have access to on-site car parking.

We ensure fast track access to the location in the hospital you need to visit.

To enhance your comfort and safety you will be offered a single bedroom if you need to stay overnight.

Please arrive at the hospital as close to your appointment time as possible.

Please wear a medical face mask before entering and at all times whilst in our hospital. We can provide you with a medical mask instead if you do not have one at our entrance. 

Please observe social distancing and make use of our hand sanitisers.

We ask that visitors and companions only accompany patients to their consultations if prior approval has been requested. Please contact us before your appointment if you believe you need to be accompanied and we will do all that we can to support you.

Our team is here to help you - before, during and after your stay at a BMI hospital. Please visit our Coronavirus [Covid-19] FAQs page for more information.
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