COVID Safety Measures

Latest advice for patients attending

Our hospitals remain open and treating patients. We’re working hard to keep our services running and have added additional safety measures and checks to help protect our patients and staff. You can continue to book new consultations with us, and please assume existing appointments are going ahead unless you hear from us.

Please always check the very latest government advice and updates online regarding coronavirus before leaving home for your appointment and contact us to rearrange your appointment if you’re experiencing COVID symptoms or you or a family member are self-isolating.

Additional safety measures in place
for your visit

We have introduced additional safety measures to our hospitals to ensure that you feel safe from the moment you book your appointment to the time your treatment is complete.

Secure virtual

You can choose to have a face-to-face appointment, but if you wish to avoid unnecessary travel, we also provide secure video and telephone consultations with Consultant specialists or physiotherapists so you can talk to them from the comfort of your own home.

Enhanced standards
of cleaning

We adhere to enhanced standards cleaning and infection prevention.

Everyone in our hospitals has easy access to handwashing and hand sanitisers and our clinical areas are cleaned after every appointment.

We ensure everyone maintains social distancing and wears masks and all our staff use appropriate personal protective equipment.

COVID screening for staff and visitors

Everyone entering our hospitals is asked questions about their health and have a temperature check.

If you are being admitted for an operation or procedure you will be asked to self-isolate for an appropriate period and undergo a COVID-19 PCR test prior to your admission. You will need to do this even if you have had the COVID vaccine.

Convenient car parking

To help you avoid public transport all our patients have access to on-site car parking.

Single rooms for reduced risk

We ensure fast track access to the location in the hospital you need to visit.

To enhance your comfort and safety you will be offered a single bedroom if you need to stay overnight.

For your visit…

Please arrive at the hospital as close to your appointment time as possible.

Please wear a face mask before entering and at all times whilst in our hospital.

Please observe social distancing of at least 2 metres and make use of our hand sanitisers.

We are currently not allowing visitors or companions to accompany patients except in exceptional circumstances. If you need to be accompanied by a companion or visitor, please speak to a member of our team in advance of your visit.

Latest information about
the COVID-19 vaccine

COVID-19 vaccinations are only available through the NHS and not via independent healthcare providers at this time.

Download our guides:

Staying overnight (in-patient)

Watch our video on COVID safety measures


Our team is here to help you – before, during and after your stay at a BMI hospital. Please visit our Coronavirus [Covid-19] FAQs page for more information.

More resources for patients undergoing a procedure