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COVID Safety Measures

We'd like to share with you the measures we have put in place to ensure you're fully informed and reassured before your procedure, as well as supported when you're back at home. We want you to be confident that we're continuing to do everything possible to keep you safe and provide the highest level of care.

COVID restrictions are being eased in the community.  However, to maintain our COVID-secure environments we continue to enforce the controls we have in place which help to keep our patients and staff safe.  
When you come to a Circle Health Group hospital you will still be required to wear a face mask.  If you are medically exempt from wearing a mask we will provide a visor.

Following the recent announcements relating to COVID measures across the UK we will continue to enforce the measures we have in place to maintain COVID-secure environments for our patients.

We appreciate that it’s important for our patients to be supported by friends and family, but we are doing everything possible to protect their wellbeing while in hospital.  We are not allowing inpatients to have visitors, except in extraordinary circumstances and with prior approval.  
We continue to ask that outpatients attend appointments alone.  This does not apply to children and young people, or adults who need to be accompanied but ask that you arrange this before your visit.
We are grateful for your support in maintaining these controls and know you will appreciate that we are continuing to adopt this approach to keep patients and those that care for them safe.

We have additional safety measures in place at all of our hospitals to ensure that you are safe from the moment you book your appointment to the time your treatment is complete.

You can choose to have a face-to-face appointment, but if you prefer, we also provide secure video and telephone consultations with Consultant specialists or physiotherapists, so you can talk to them from the comfort of your own home.

We adhere to enhanced standards cleaning and infection prevention.

Everyone in our hospitals has easy access to handwashing and hand sanitisers and our clinical areas are cleaned after every appointment.

We ensure everyone continues to maintain social distancing, wears masks and appropriate personal protective equipment.

All of our staff carry out a Lateral Flow Test twice a week.

We continue to carry out temperature checks upon entry to our hospitals and ask patients if they have any symptoms of COVID-19 or have been in contact with someone who has COVID.  We will also continue to restrict access to visitors as this is important in ensuring we keep patients being treated in our hospitals safe.

We are grateful for your support in maintaining these controls and know you will appreciate that we must adhere to the guidance for healthcare environments.

Patients being admitted for an operation or procedure are required to self-isolate for an appropriate period and undergo a COVID-19 PCR test prior to their admission.  

This applies to all patients, even if they have had the COVID-19 vaccination

To help you avoid public transport all our patients have access to on-site car parking.

We ensure fast track access to the location in the hospital you need to visit.

To enhance your comfort and safety you will be offered a single bedroom if you need to stay overnight.

Please arrive at the hospital as close to your appointment time as possible.

Please wear a face mask before entering and at all times whilst in our hospital. We may ask you to wear a medical mask instead of, or on top of your face covering, if there is any risk of it providing inadequate protection.

Please observe social distancing and make use of our hand sanitisers.

Visitors and companions may only accompany patients to their consultations in exceptional circumstances. Please contact us before your appointment if you believe you need to be accompanied. We will do all that we can to support you.

If you are admitted to one of our hospitals we ask that you wear a face mask before entering and at all times whilst in hospital unless you are in your bedroom and your are distanced from others.

Our team is here to help you - before, during and after your stay at a BMI hospital. Please visit our Coronavirus [Covid-19] FAQs page for more information.
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