What do I need to know about fixed monthly repayments?

We want to make it as easy as possible for you to find the information you need, so we've gathered a list of frequently asked questions about fixed monthly repayments.

What is the criteria I have to meet for a Health Loan?

What is the age range for taking a loan out?

You will need to be aged between 21 – 80(when the agreement ends) to apply for a loan with Chrysalis Finance.

How much can I borrow?

We provide loans from £350 to £50,000, your chosen BMI hospital will confirm the cost of your treatment or procedure.

How long can I take the loan over?

BMI offer loan terms of 12 months to 60 months. Once you apply for a loan, the relevant terms applicable to your chosen hospital will be made available for you to consider.

What will the loan APR be?

Once you apply for a loan, the relevant options applicable to your chosen BMI hospital will be made available for you to consider.

Do I need to have a good, clean credit history?

This will certainly make it easier for you to get a Chrysalis loan. All loans are subject to status and Terms and Conditions, if you have concerns over your credit history we would suggest you contact a credit reference agency for more information.

Do I have to be a UK resident to apply for a loan?

To be eligible to apply for a loan, you will need to have been a permanent UK resident for at least the last 3 years.

What if I only work part-time or I am a student?

This is not necessarily a problem as we consider many factors when you apply for a loan, we would recommend you consider applying with a joint applicant that is in full time employment to strengthen your application.

Who can I make a joint application with?

You can make a joint application with a direct family member, Spouse, Mother/Father, Brother/Sister. Please note that the joint applicant will also be credit checked during the application.

Do I need to be a homeowner?

It is not necessary for you to be a homeowner to apply for a Health Loan.

Can I take a loan out if I’m self-employed?

Yes you can, you would need to be have been trading a minimum of one full tax year.

What information do I need to provide when applying for finance?

When submitting an application for finance you will need to provide your EMPI Number, full name, date of birth, 3 years address history, 3 years employment history, income/expenditure details and bank account information.

Have you had a consultation?

Before applying you will need to have chosen the hospital that will complete your procedure and have had a consultation with them to ensure you are making an informed decision and understand the true cost of your procedure.

How long does the process take?

With online applications we aim to provide you with a decision instantly.

Why are some of the fields on the application screen highlighted in red?

This highlights mandatory fields which you must complete before moving onto the next question on the application. The system will highlight in green when completed correctly.

I have made a mistake on my application, what do I do now?

If incorrect details have been provided on your application, please contact our application department on 03330 058 501 and they will be able to assist. This may result in a new application being submitted.

What happens when I am approved?

Do you pay me or the hospital?

We will not pay you directly. Chrysalis Finance lender will pay your chosen BMI hospital directly.

Procedure date:

We will need to know the date that your procedure is due to take place, as this will be an indicator for when the funds will be released to your chosen BMI hospital.

What does echo signing mean?

This is an online process which enables the documents to be signed electronically.

When do we take the first payment?

We will always give you a minimum of 30 days’ written notice of your first payment by sending you an Advance Notice of Set Up of a Direct Debit Instruction which sets out the payment amounts and the collections dates.

Can I change my payment date?

If you need to change the date we allocate to you we can do that quickly and easily. Our lender will endeavour to amend the repayment date to more suitable date for you. You can call them directly 0345 650 6290

How do I change my bank details?

You can contact our lender directly to change you details, 0345 650 6290

How do I change my address details?

You can call our lender directly to change your details, 0345 650 6290

What if I need to cancel?

All applications have a 14 day cancellation period from date activation. If you wish to cancel and are within the 14 days please contact us or e-mail us on enquiries@chrysalisfinance.com.

What happens if I am declined?

How do I know if I have been unsuccessful?

Like many responsible lenders, we take into consideration your personal circumstances, previous account conduct and credit history. If your application has been unsuccessful we will be unable to provide the finance on this occasion.

What are my options now?

You will now need to speak to your chosen hospital for your other payment options.

Other Important Information

Who is Shawbrook Bank?

Chrysalis are an agent for Shawbrook Bank who is the Lender. Direct debits are collected by Shawbrook Bank.

Who is Chrysalis Finance?

Chrysalis Finance is a long-established business that operates in conjunction with hospitals and clinics across the United Kingdom. We provide specialist finance to patients that enables them to 'self-pay' for a wide range of private healthcare procedures and treatments.

Want to find out more? Speak to one of our advisers today

0808 101 0337Live chat