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Frequently asked questions

We want to make it as easy as possible for you to find the information you need, so we've gathered a list of frequently asked questions about our hospitals and services

Hospital appointment(s) & general enquiries

Do you need to change or cancel your appointment, or have questions about your BMI Healthcare hospital? Here you will find our most frequently asked questions.
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What options do I have to pay for my treatment?

Questions you might have about our payment options: paying for yourself, private medical insurance and flexible payment options.
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What do I need to know about the BMI Card?

Everything you need to know about our payment options that allow you to spread the cost of your treatment.
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What do I need to know about fixed monthly repayments?

We want to make it as easy as possible for you to find the information you need, so we've gathered a list of frequently asked questions about fixed monthly repayments.
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Can I have my NHS treatment at a BMI Healthcare hospital?

Did you know you can request to have your NHS treatment at one of our hospitals? Browse our support page.
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I am considering treatment with BMI Healthcare

We answer any questions you have about getting private healthcare treatment, from how to book an appointment to how to choose your consultant.
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Ways to pay

credit card

Pay for yourself

Pay for yourself with our fixed price packages. This includes your pre-assessment, treatment, follow-ups and six months of aftercare.

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insurance

Pay with health insurance

We are widely recognised by health insurers. Ask your insurer about your cover and for an insurer pre-authorisation code.

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direct debit

Spread the cost

Pay for yourself with monthly repayments spread over 12 months, interest-free (terms and conditions apply)

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General Enquiries